How to request a refund using 24h cancellation policy

This article is about our 24h Refund Policy. If you are looking for our general Refund Policy, you can find it by following this link.

To request your refund within 24h from registration, you must click the refund link provided in either the confirmation email or the receipt email.

Confirmation email

Receipt email

Upon clicking on the link you'll be redirected to the order detail and the refund request window. If you do not have a user account on World's Marathons already, you'll need to create one first to access the order details.

Upon request, your order will be processed for refunding.

When it's processed, you'll receive an email informing that the refund is complete.